Last Updated: June 2026

Welcome to Supriyaaa Silk. We are committed to delivering your handcrafted silk sarees safely and on time. Please read our shipping policy carefully before placing your order.

1. Order Processing

• All orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festivals, sale events, or peak seasons, processing may take slightly longer.

2. Shipping Across India

We deliver to most locations across India through trusted courier partners.

Estimated Delivery Time

Delivery timelines are approximate and may vary depending on courier availability and local conditions.

3. Shipping Charges

• Free Shipping on eligible orders as mentioned on our website.
• Shipping charges (if applicable) will be displayed during checkout before payment.

4. Order Tracking

Once your order is shipped, you will receive:

• Order Confirmation Email
• Shipping Confirmation
• Tracking ID & Courier Details via SMS/Email/WhatsApp (if available)

You can track your shipment using the tracking link provided.

5. Delivery Attempts

Our courier partners will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned to us.

Additional shipping charges may apply for re-dispatch.

6. Incorrect Address

Please ensure that your shipping address, phone number, and PIN code are accurate while placing your order.

Supriyaaa Silk is not responsible for delays or delivery failures caused by incorrect customer information.

7. Damaged or Open Package

If your package appears damaged or tampered with during delivery:

• Do not accept the package.
• Take clear photos of the package.
• Contact us immediately within 24 hours of delivery.

8. International Shipping

Currently, we deliver only within India.

For international orders, please contact us before placing your order.

9. Delays

Delivery may be delayed due to:

• Natural disasters
• Government restrictions
• Festivals
• Strikes
• Weather conditions
• Courier service disruptions

We appreciate your patience during such situations.

10. Contact Us

For any shipping-related queries, feel free to contact us.

Supriyaaa Silk

📍 Address:
Shree Ram Mandir, VIP Road, Vishal Nagar, Raipur, Chhattisgarh – 492001

📞 Phone / WhatsApp:
+91 99777 00258

✉️ Email:
support@supriyaasilk.com

🕒 Business Hours:
Monday – Saturday | 10:00 AM – 7:00 PM