Last Updated: June 2026

Welcome to Supriyaaa Silk. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Refund & Return Policy.

If you do not agree with these terms, please do not use our website.

2. About Supriyaaa Silk

Supriyaaa Silk is an online store offering premium handcrafted silk sarees inspired by the rich weaving traditions of Chhattisgarh.

We strive to provide authentic products, accurate descriptions, and a seamless shopping experience.

3. Product Information

We make every effort to display our products as accurately as possible.

However:

  • Slight color variations may occur due to different screen settings.
  • Handloom products may have minor irregularities in weaving, texture, or motifs, which are natural characteristics and not defects.
  • Product dimensions may vary slightly due to the handcrafted nature of the sarees.

4. Pricing

  • All prices displayed are in Indian Rupees (INR).
  • Prices are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices without prior notice.
  • Promotional offers and discounts are available for a limited time and may be modified or withdrawn without notice.

5. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to stock unavailability.
  • Cancel orders if incorrect pricing or product information is displayed.
  • Verify customer details before dispatch.

If an order is cancelled after payment, the applicable refund will be processed.

6. Payments

We accept secure online payments through trusted payment gateways.

Available payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

We do not store your payment information on our servers.

7. Shipping & Delivery

Shipping and delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Government restrictions
  • Natural disasters
  • Remote delivery locations

Please refer to our Shipping Policy for complete details.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review the policy before placing an order.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logo
  • Brand Name
  • Product Images
  • Graphics
  • Text
  • Icons
  • Designs
  • Website Layout

is the property of Supriyaaa Silk and is protected under applicable copyright and intellectual property laws.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

10. User Responsibilities

By using our website, you agree:

  • To provide accurate information.
  • Not to misuse the website.
  • Not to attempt unauthorized access to our systems.
  • Not to engage in fraudulent activities.
  • Not to upload harmful or malicious content.

11. Limitation of Liability

Supriyaaa Silk shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website interruptions
  • Delayed deliveries
  • Third-party courier services
  • Payment gateway failures
  • Force majeure events beyond our control

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may contain links or integrations with third-party services, including payment gateways and courier partners.

We are not responsible for the privacy practices, content, or services of third-party websites.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

The latest version will always be available on this page with the updated effective date.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Raipur, Chhattisgarh.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Supriyaaa Silk

📍 Address:
Shree Ram Mandir, VIP Road, Vishal Nagar, Raipur, Chhattisgarh – 492001

📞 Phone / WhatsApp:
+91 99777 00258

✉️ Email:
support@supriyaasilk.com

🕒 Business Hours:
Monday – Saturday | 10:00 AM – 7:00 PM